Home Health Scheduling: Is Your Scheduler 2017 Ready?

Providing an overview of Home Health Services, this course reviews staffing guidelines and payer requirements, develops an understanding of state plan authoriza...

How to Plan and Package Care Transitions: A Provider's Perspective

Community Care of North Carolina (CCNC) has conducted a detailed study of how to maximize the impact of transitional care on readmissions and total cost of care...

Keys to Success in Intake

This program will help you better understand the role of intake in your agency and the best practices for success in your job.

Service Excellence: Building Value Through Behavior

Customer service can be THE differentiator when patients or referral sources chose a provider of home health or hospice. In this presentation, you'll get an in ...

Service Excellence: You Can Make a Difference!

Excellent customer service is a well-known concept, but it is especially crucial in the home health and hospice environment. For many patients, good customer se...

The Productivity Institute

Your agency's clinical productivity can impact everything. Quality. Profitability. Patient perceptions. Clinician satisfaction. Your ability to set the right go...

There's Gold in Your NTUC Cases

_Just a 5% increase in your conversion rate could mean over $100,000 in additional revenue.*_ Are you struggling with decreasing admissions? Is your agency mis...

Using Data to Grow Your Business

The game is changing. Whether your agency is big or small, urban or rural, one goal remains the same—agencies must differentiate their services and prove the ...

What is PEPPER?

No, it is not a seasoning to add to food at the dinner table. PEPPER is an initiative by the Centers for Medicare and Medicaid Services (CMS). It is a reporting...