Free Resources: Presentation Materials - Client Delight Webinar Series - Session 1: Identifying the Focus of Care & Documentation Strategies

The 2025 year-end course reset is complete!
2025 completions on WLC provided courses have been moved to transcripts, which will clear the way for these courses to be reassigned in 2026.
Enrollments on WLC provided courses that have not been completed have not be affected by this process.

Presentation Materials - Client Delight Webinar Series - Session 1: Identifying the Focus of Care & Documentation Strategies

Click 2024 FOC Presentation _ WS_V4_WLC.pdf link to view the file.